Privacy Policy

Last Updated: January 15, 2026

1. Introduction

STAYMORA REAL ESTATE L.L.C ("Staymora," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website staymoraproperties.com and use our real estate services.

By accessing or using our website and services, you consent to the practices described in this Privacy Policy. If you do not agree with these practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Full name and contact information (email, phone number, address)
• Account credentials (username, password)
• Property preferences and search criteria
• Financial information for property transactions
• Communication history with our agents
• Identification documents (for KYC/AML compliance)

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and device information
• Browser type and operating system
• Pages visited and time spent on site
• Referring website and search terms
• Location data (with your consent)

3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and choices

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

4. How We Use Your Information

We use collected information to:

• Provide and improve our real estate services
• Process property inquiries, viewings, and transactions
• Communicate with you about listings and opportunities
• Send newsletters and marketing materials (with consent)
• Comply with legal and regulatory requirements
• Prevent fraud and ensure platform security
• Analyze website usage and optimize user experience

5. Information Sharing and Disclosure

We may share your information with:

• Property Owners/Developers: When you express interest in a property
• Service Providers: Third parties who assist our operations (payment processors, hosting providers)
• Legal Authorities: When required by law or to protect our rights
• Business Partners: With your consent, for joint marketing initiatives

We do not sell your personal information to third parties for their direct marketing purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure server infrastructure
• Access controls and authentication
• Regular security assessments
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

7. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data (subject to legal obligations)
• Restriction: Limit how we process your data
• Portability: Receive your data in a structured format
• Objection: Object to certain processing activities
• Withdraw Consent: Revoke previously given consent

To exercise these rights, please contact us using the details below.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Property transaction records may be retained for up to 10 years as required by UAE regulations.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., property portals, social media). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.

11. International Transfers

Your information may be transferred to and processed in countries outside the UAE. We ensure appropriate safeguards are in place to protect your data in compliance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email. Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the United Arab Emirates, including Federal Decree-Law No. 45 of 2021 on Personal Data Protection and any subsequent amendments.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: